Safer Gambling
Help & Contact
Safer Gambling
There are currently delays processing all withdrawals due to technical issues beyond our control. We're working to fix these issues as quickly as possible, thank you for your patience.
Safer Gambling
Popular articles
How long do withdrawals take?
I forgot my password
Why are my bonuses/promotions restricted due to the Advertising Decree?
All categories
Withdrawal
Deposit
Account Details and Verification
Account Access
Unable to Play
Promotions, Bonuses and the Royal Decree 958/2020
Promotions and Bonuses
Registration
Safer Gambling
How can I close my account or set a time-out period?
How do I set limits on my deposits?
How do I know if I have a gambling problem?
What help and support is available to me?
Why can't I place more bets on a live event?
Why is there a “Monthly Activity Overview” section in my account?
What is Expenditure Balance History?
What are the restrictions for young players?