Help & Contact
How long do withdrawals take?
Why are my bonuses/promotions restricted due to the Advertising Decree?
I forgot my password
How do I verify?
Promotions, Bonuses and the Royal Decree 958/2020
Promotions and Bonuses
Unable to Play
Account Details and Verification
How can I close my account or set a time-out period?
How do I set limits on my deposits?
How do I know if I have a gambling problem?
What help and support is available to me?
Why is there a “Monthly Activity Overview” section in my account?
What is Expenditure Balance History?
What are the restrictions for young players?